I did the trial order earlier this morning. After reading the problems other consumers have had w/the cancellation, I decided to go ahead and cancel now. After almost an hour of holding, I was finally told by Michelle in customer service that by cancelling now, I would NOT receive the trial order but WOULD still be charged $6.95 for shipping/handling.
If that’s not a scam, I don’t know what is! They get you coming & going on this one. Called my credit card company and there’s nothing they can do until the charge actually posts. So…. I’m being charged $6.95 for an item that their customer service rep told me point blank I would not receive.
Fraud much?!?!?!?

I unknowingly did not read the supposed smallprint? I recieved the acia berry within 3 days thinking i was only paying $5.14 to which i had an emailed invoice for with no mention of the additional charges ?I have checked my bank statement and they have charged me in excess of £141 extra I live in england so have found it difficult to pursue the complaint i strongly oppose to them taking money from my account,for charges not stated. i have not recieved the colon product which they said they had sent out so surely they have broken their terms and conditions? please be warned do not sign up for this product ..this companty must be making vast profits. if anyone has any great advise how to take this further please help

I to signed up for the free trials and didn’t read the terms and conditions. I too had an invoice for £2.95 however I gave the wrong security code. After reading various sites I have checked my account and they have taken £65 and 2 more requests were turned down as the bank had marked them as fraudulent. I have had to cancel my debit card and as soon as the payment appears on my statement I am to contact the bank fraud department. I don’t know if I will get my money back because of the ters and conditions. However they can’t take any more.

I was taken by this acai berry / youth nutrition scam also don’t sign up for anything they are after the instant membership few of 100$ USD. which is taken before they charge you also for a trial pkg.which you will not receive! Like J.Ellis says they get you coming and going ,if you want to cancel online it costs you 19.95USD. This fraudulent company is making money left and right ,isn’t there something the gov. or BBB can do to shut them down or prosecute them!!

It’s definitely a scam. I order the trial package. As . Chan said, I never received anything from them other than the invoice for the trial package, $6.95. The invoice never mention the membership charge. When I have 2 $100 transactions charged on may crdit card on the same day i order the trial package, I call the campany and they treatened me that they are going to charge me for fraud. I cancelled the card and credit company said there is nothing they can do, I’ll need to pay for what charged and just hope they can’t put more charge to my card