I fell for the trial offer and skimmed over the terms & conditions without reading carefully. That’s a BIG problem now!!! I received the first sample bottle then shortly after received another one. I thought they had shipped out a second sample product since I KNEW I hadn’t requested more. However I finally looked up my last couple of credit card statements and there were TWO charges of $74.95 on them (and I had received only one bottle after the “free” sample).

Numerous attempts to get ahold of them by phone and email have failed. The phone number rings endlessly and finally simply cuts off. Emails are not answered. So today I’m calling my credit card company to ask them not to accept charges from Radialabs.

DO NOT FALL FOR THIS! IT FEELS LIKE A SCAM!

This is a big scam!!! To cancel your autoship they charge you $34.95!!
Here is the new number to call… 1-888-778-8624
Their address is Radial Labs 3286 N. 29th Ct. Hollywood , Fl. 33020

I purchased a trial sample on Feb. 25th originally it was $1.95 on web, but when all said and done was $3.95. Price is not the object, but should have known something was shady right there. Sometimes we MUST listen to our inner voice. Web site said I should have the product within days. If I didn’t want it, return by March 10th. Never received, never got a confirmation nbr even though they have my e-mail address. Today is March 8th. Called credit card company to report this as I tried the # on their web site and was on hold for 30 minutes for 2 days with no response. Also sent them a letter stating that if not mailed don’t bother mailing as I have no further interest.

have been caught out too!! now all you get if you go on the site is Smileys…they must be laughing all the way to the bank. Definetly no email address for them and Im not about to ring Hollywood from England…
Paid for it with a debit card so wont see my money back…£69.95 for a second bottle I didnt ask for……AND they are able to take this whenever they feel like it…theres no way of stopping them…
T4MP

I was scammed also. I just got off the phone with radicallabsdirect.com I was charged twice $74.95 after the advertisement said free with shipping charges. I paid shipping & then I received my sample bottle. Then 30 days later I received another shippment was charged a 2nd time. I called them & canceled my order & shipped it back. That was over a week ago & still do not have my refund for 2nd bottle. In the mean time I recieve my bank statment & I have 2 charges. They said I had to call before 14 days if I did not want to be charged for it. Now I am out $149.90 I am a single mother. I can not afford this. They refuse to refund me for the 1st bottle. I told them if they do not refund my money I was going to send a message on the web that this is a scam. I have learned my lesson. READ THE FINE PRINT.

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