All information provided on this page as of 2024 can Be found by going to:
If using any other Mac
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Press and release the power button to turn on your Mac.
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Immediately after releasing the power button, press and hold Command (⌘)-R.
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Keep holding the keys until you see an Apple logo or spinning globe.
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You might be asked to select a network from the
, or attach a network cable. If you can’t see a Wi-Fi menu, look for it in the top right-hand corner of the screen.
If asked to select an admin user
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As you’re starting up from macOS Recovery, you might be asked to select an admin user you know the password for. If so, click “Forgot all passwords?” and proceed as described below, based on what your Mac asks for next – your Apple ID or your recovery key.
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If you’re not asked to select an admin user, skip to Use the Reset Password assistant.
If asked for your Apple ID information
After clicking “Forgot all passwords?”, if you’re asked for your Apple ID information:
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Enter your Apple ID information.
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If asked, enter the verification code sent to your other devices.
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If asked select a user that you want to reset the password for:
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Select the user, then enter your new password information and click Next.
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After authentication has been successful, click Exit.
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Choose Apple menu
> Restart, then log in with your new password. Password reset is now complete. You don’t need to take additional steps.
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If you see an Activation Lock window, click Exit to Recovery Utilities, then skip to Use the Reset Password assistant.
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