Convergys.com Review – Is it a scam?

Convergys of Convergys.com is a company specializing on business process outsourcing. It claims to be a leader in customer support, helping companies improve client relationship and making sure that it is providing consistent customer experience. For 30 years, it has been providing jobs for people interested in telecommuting job opportunities as call center agents.

Compared to other outsourcing companies that pay you less than its regular, office-based workers, Convergys will treat you as part of their company and depending on your position, you may qualify for their benefits.

What You Need to Know

Being a call center agent is one of the most common work at home jobs. The work and scope may vary from one company to another. However, the usual services offered by call center agents are the following: sales, customer service, verification, tech support, quality assurance, and appointment/meeting confirmation.

As with Convergys, the schedule and scope of work depends on the clients that you’ll be assigned with. Assignment of clients is done after you have successfully passed and undergone the hiring and training process of the company. You can work part-time (16 hours per week) or full time (40 hours per week). You can input your work schedule as long as you commit to it.

In order for you to qualify to work in Convergys, you must have at least a high school diploma or an equivalent of 6 months customer service (call center experience is an advantage), quiet office at home with high speed internet connection, telephone service, telephone with mute button, and a PC that can pass the company’s online compatibility test.

Final thoughts on Convergys.com

Being a call center agent requires dedication and patience especially that you’ll be dealing with different types of people. If you think you have what it takes to be one, then Convergys.com could be the right site for you. Convergys has proven itself to be a reputable business process outsourcing company and unlike other work at home programs, you’re surely be treated as part of the company in Convergys.

Please leave your comments or your experience with Convergys.com below; it helps others.

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