LivePerson.com Review – Is it a scam?

Live Person is a website specializing in improving customer connections. It offers a variety of products and services aimed at helping companies achieve a wider base of ‘connected customers.’

What is a ‘connected customer’?

A connected customer is simply an individual who loves your brand. Since this person will spend more money to buy more of your products and services, this person plays a significant part in boosting your company’s sales.

Connected customers can also be defined as those who have access to the live customer service of your company’s website.

More about LivePerson.com

Live Person claims that it can help create and maintain connected customers through their products and services.

They have the Live Chat software that allows consumers to chat with the company’s customer service representative while browsing at the website. The Live Voice, on the other hand, allows consumers to talk with the live customer service representative.

Other than these two products, Live Person also offers LP Marketer, Insights, Email, Knowledge Base, and Live Person Analytics where suggestions are given for improving your customer service.

Final thoughts on LivePerson.com

Having a wide base of connected customers can undoubtedly affect the company in a positive way. It can increase the percentage of the company’s sales and can even drive more customers. Thus, it’s always great investment for any company to buy products just as those offered by Live Person, that can improve their customer service and bring in higher connected customers.

Please leave your comments or your experience with LivePerson.com below; it helps others.

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